Privacy Policy

As part of our daily operations, The Canada Pharmacy collects and maintains certain information from visitors to our website The information we receive depends on your interactions on our site. We respect the privacy of everyone who visits our website. This privacy policy describes the information we collect through our website and how it is handled. It refers only to data collected directly through our website.


The health information provided on our website is for informational purposes only. It does not constitute medical advice and is not intended to be a substitute for professional medical care. Nothing on our website is meant to be used for diagnosis or treatment. Always seek the advice of your doctor before beginning any new treatment or if you have questions about a condition. In an emergency, call 911 or go to the nearest ER.

We attempt to keep the information on our website current and accurate but make no guarantees regarding accuracy, relevance, timeliness or completeness. Information may be updated without notice. By accessing and using our website, you accept this policy and our collection, use and disclosure of information. If you do not accept this policy, you may not access or use our website.

Information We Collect

We may collect personally identifiable and non-identifiable information through your interactions on our website. Personally identifiable information may include your name, address, date of birth, payment information, etc.

Non-identifiable information may include your IP address, browser/device details, pages visited, geographic location, age/gender, viewing habits, referring websites, and other aggregated or anonymous data.

We may collect information when you:

  • Sign up for emails or register for services
  • Request information or contact customer support
  • Create an account
  • Interact with or browse our website

We may use cookies, web beacons, and similar technologies that store data on your browser or device to collect non-identifiable information. You can delete or refuse the use of such technologies, but functionality of our website may be limited.

We may utilize Google Analytics to collect and store anonymous website use data. You can opt-out of Google Analytics tracking in your browser settings.

How We Use Information

We may use your personally identifiable information to:

  • Provide access to your account
  • Improve your web experience
  • Administer surveys
  • Send newsletters or contact you about products/services
  • Respond to your communications
  • Provide customer service

We may use non-identifiable information for any purpose, including to administer, analyze and improve our website.

Disclosure to Third Parties

We do not share your personally identifiable information except with your consent or as described here. We may share information with third parties who perform services on our behalf, under confidentiality agreements, such as payment processing, website hosting, communications/marketing, etc.

We may also share information with law enforcement, in response to subpoenas or court orders, to establish legal rights, to investigate fraud or threats, and as otherwise required or permitted by law. Non-identifiable information may be shared as described here and to perform any lawful purpose.

We store information using reasonable security safeguards against risks like unauthorized access. However, we cannot guarantee total security as software, hardware, and networks can experience problems beyond our control. We are not responsible for third party acts/omissions.

Information Protection

While we aim to protect your information, we cannot ensure the security of transmissions over the internet. You transmit information at your own risk.

We retain collected information as needed to fulfill its specified purpose and as legally required.

Members Under 14

A parent/guardian must provide consent for a minor under 14 to use features requiring registration. We do not knowingly collect information from minors under 14. Such information will be deleted.

Our HIPAA Privacy Policy governs the use and disclosure of protected health information (PHI). PHI is protected by multiple security controls and monitoring.

We provide links to independent third party websites. We are not responsible for the content, privacy policies or practices of such websites.

We may revise this policy as privacy laws, industry practices, and our services evolve. We will note the effective date at the top. By continuing to use our website after an update, you accept the revised policy. Please check periodically for changes.