FAQ

How do I order from an online Canadian pharmacy?

Placing an order is easy. Just browse our selection of prescription and over-the-counter medications, add what you need to your cart, enter your shipping and payment details at checkout, and submit your order. For prescription medications, please send a copy of your valid prescription from your doctor after you complete checkout.

Is registration required to order?

No, you can checkout as a guest without creating an account. Registering for an account is optional.

Where can I track my order status?

We will email you shipping confirmations and tracking information so you can follow your order every step of the way. You can also login to your account to view up-to-date order status.

Do you deliver internationally?

Yes, we ship most medications worldwide. Some destination countries may have import restrictions that limit availability. Please contact us if you have questions about international delivery.

When do I need a prescription?

A valid prescription from your doctor is required to order prescription-only medications. Over-the-counter medications can be purchased without one.

Why are your prices lower than local pharmacies?

Our online pharmacy passes savings from lower overhead costs directly to you. The prices on our website only apply to online orders and may differ from in-store prices.

How do you guarantee product quality and safety?

We source all medications directly from licensed manufacturers and closely monitor handling, storage and shipping conditions to ensure medications remain effective and intact. Our decades of industry experience provide quality assurance.

How can I update my shipping destination?

You can change your delivery country and city in the top left by clicking on the current location and selecting a new one from the dropdown menu.